Our privacy policy*

By using our web shop, you consent to our privacy policy. By accepting the privacy policy you consent to the collecting and the use of your information in accordance with our purposes herein. You also agree that we may send you marketing by e-mail, text messaging or other similar automated system for individual communication from us or from our service providers for the aforesaid services.

If you do not want to be contacted for these purposes you can always inform us.

The collecting of personal data will be in accordance with the General Data Protection Regulation (GDPR) that stipulates as follows:

You are always entitled to receive information about what information about you we are processing, as well as information on the purpose of such processing. We are also obliged to correct or delete the information about you if it is incorrect, incomplete or misleading (at your request).

We will keep your information registered until you request that it should be deleted, or for as long as is needed and/or required by GDPR, before we delete it.

We reserve the right to change the privacy policy at any time. Your continued use of our web shop is due to the occurred changes to this privacy policy and it will mean that you accept these changes.

Our use of personal data*

We are committed to protecting your privacy. Any information relating to personal and payment details are encrypted using SSL encryption for secure transmission. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for two reasons; firstly, to process your order and second, to provide you with the best possible service. We will not pass on your information to any third party.

The information about you is stored in our databases and is used for statistical purposes and to improve the content of our web shop. It will also be used for our research, for sale and marketing purposes (newsletter, promotional emails, sign-ups, downloads e t c) and for updating of our databases.

The type of information we will collect about you includes

  • Your name

  • Your address

  • Your phone number

  • Your email address

To collect customer data

When you register your user account, you will be asked to provide certain personal data about yourself. You acknowledge that any information you fill in is correct and complete.

You agree to ensure that no one but you can use your login information. You may not reveal user names and passwords for any unauthorized use and shall ensure that the document setting out the user name and password is stored in such a way that no unauthorized person has access to that information. You shall immediately notify us if you suspect that an unauthorized person has access to your password. You are responsible for all purchases made with these credentials if such notification is not made.

If we suspect that you are abusing your user account or your access data or otherwise violate the terms we have the right to suspend you as a customer. We also have the right to assign you renewed login details.

Our use of cookies*

We may use technology to track the patterns of behaviour of visitors to our site. This can include using cookies that would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

It is possible to check out in the web shop without cookies.

Cookies are used to enable trade and improve our customer service. A cookie is a text file that spreads to your computer. These are often an essential element of your shopping experience such as cookies being used for login, or cookies used for remembering what is in your basket. We also use cookies for analytical purposes in order to help improve the site, our service, and your experience. The Cookies used can be split into 3 categories.

  • Session Cookies: allowing us to “remember” content from page to page (these expire when you leave the website or close the browser). These cookies are essential to our ecommerce platform.

  • Persistent Cookies: which define “Time To Live” and help us to determine your preferences (these will expire after the “Time To Live” period). These include the cookies that remember your basket content from a previous visit.

  • Third Party Cookies: these are cookies from any other domain, such as recommended product and advertising services. These are obviously kept to a minimum on our site.


How do a customer disable cookies?

If you want to disable cookies you need to change your website browser settings to reject cookies. How to do this will depend on the browser you use and we provide further detail below on how to disable cookies for the most popular browsers:

For Microsoft Internet Explorer

Choose the menu “tools” then “Internet Options”

Click on the “privacy” tab

Select the appropriate setting

For Mozilla firefox

Choose the menu “tools” then “Options”

Click on the icon “privacy”

Find the menu “cookie” and select the relevant options

For Opera 6.0 and further

Choose the menu Files”> “Preferences”



What happens if a customer disables cookies?

This depends on which cookies you disable, but in general the site may not operate properly if cookies are switched off. If you only disable third party cookies you will not be prevented from making purchases on this site. If you disable all cookies you will be unable to complete a purchase on this site.

The responsibility of customer account and password

If you have a customer account and a password in our web shop, you are responsible for the security of your customer account and passwords.

Our maintaining of data security

We use a variety of standard protections to maintain the security of your online session. The web shop has security measures in place to protect against the loss, misuse and alteration of information under our control, we cannot guarantee that such security measures will be sufficient, will not be breached, and that your information may not be disclosed or otherwise accessed in any unauthorized manner.  Any information relating to personal and payment details are encrypted using SSL encryption for secure transmission.